Returns & Refunds policy

This Return and Refund Policy (“Policy”) governs the terms under which returns and refunds are accepted for products purchased from Lal Padia Adivasi Mart (darkviolet-armadillo-634849.hostingersite.com). By making a purchase on the Site, you agree to be bound by this Policy.

1. Returns

• We accept returns for eligible products within 7 days from the date of delivery, in accordance with the conditions outlined below. After 7 days products are ineligible for return.
• To initiate a return, please contact our customer support team at lalpadiaadivasimartonline@gmail.com with your order details and reason for return. Our team will provide you with further instructions on how to return the product.

2. Eligibility Criteria for Returns

• Products eligible for return must meet the following criteria:
  • They must be in their original condition, unused, unworn, and with all original tags and packaging intact.
  • They must be returned in the same condition as they were received.
  • Certain products may be excluded from our return policy, such as perishable goods, personalized items, and items marked as final sale.

3. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If your return is approved, we will process a refund to your original method of payment within 10 bussiness days. Please note that the timing of the refund may vary depending on your payment method and financial institution.
• Shipping costs are non-refundable, and you will be responsible for any return shipping charges unless the return is due to our error or a defective product.

4. Exchange Policy

• If you wish to exchange a product for a different size, color, or style, please contact our customer support team for assistance. Exchanges are subject to product availability.

5. Damaged or Defective Products

• If you receive a damaged or defective product, please contact us immediately upon receipt. We will arrange for a replacement or refund as applicable, at no additional cost to you.

6. Cancellation of Orders

• Orders may be canceled prior to shipment by contacting our customer support team. Once an order has been shipped, it cannot be canceled, and our standard return policy will apply.

7. Non-Returnable Items

• Certain items are non-returnable, including:
  • Perishable goods.
  • Personalized or custom-made items.
  • Items marked as final sale.
  • Gift cards or vouchers.

8. Contact Us

• If you have any questions or concerns about our return and refund policy, please contact us at lalpadiaadivasimartonline@gmail.com